Wholesale FAQs
Wholesale Accounts
How do I apply for a wholesale account?
Apply through our wholesale application. Our team reviews every application, and you can sign in to see wholesale pricing once your account is approved.
Who qualifies for a wholesale account?
- Brick-and-mortar retail location: you operate a physical storefront where customers shop in person.
- In-store sales only: Geometry products may not be sold online. Retailers with a website may list Geometry products as available in-store.
- Valid resale certificate: a current resale certificate is required when you apply.
- Account approval: all applications are reviewed to make sure they meet our wholesale program requirements.
Please have your resale certificate and business information ready when you apply.
I applied. When can I start ordering?
While your application is being reviewed you'll see an access pending page when you sign in. Once your account is approved, signing in shows the full catalog with your wholesale pricing.
Ordering & Pricing
Where do I see my wholesale prices?
Sign in to your wholesale account. Product pages, collections and your cart show your wholesale price, with the retail price struck through.
How do I use a discount code?
Enter your code at checkout.
Can I change or cancel my order?
Our fulfillment team begins processing orders quickly, so we can't guarantee changes or cancellations after an order is placed. Contact wholesale@geometry.house as soon as possible with your order number and we'll do our best to help.
Shipping & Fulfillment
How long does fulfillment take?
Our average wholesale order fulfillment time is 10–14 business days, depending on current order volume. Fulfillment times may fluctuate during busier periods. Shipping transit time is additional and varies by destination.
Returns & Exchanges
Something is wrong with my order. What should I do?
Contact us within 14 days of receiving your goods at wholesale@geometry.house with your order number and details of the issue. Our team will review your concerns and work with you to find an appropriate solution.
Custom Designs
Can I get a custom design, logo or branding on my order?
We don't offer custom embroidery, logo printing or custom branding. We may be able to accommodate certain custom designs for qualifying wholesale orders:
- Simple custom designs (such as a color gradient): 250-unit minimum
- More complex custom designs: 500-unit minimum, and may need several rounds of revisions
- Estimated timeline: about 1 month, depending on the design and revisions
Contact wholesale@geometry.house to talk through your request.
Care and Materials
How do I care for my Geometry products?
Machine wash with mild detergent in cold or warm water. Dry on low heat. Avoid fabric softener, bleach, and ironing. We highly recommend washing and drying with other microfiber products, if possible.
What material is each Geometry product made from?
Our products are made from a variety of fabrics and materials, each designed for its specific use.
- Luxe Kitchen Towels: GeoLUXE™ fabric — 85% recycled polyester / 15% polyamide
- Kitchen Tea Towels, Double Sided Tea Towels, Bar Towels, Dish Cloths & Waffle Towels: 85% recycled polyester / 15% polyamide
- Not Paper Towels: 70% recycled polyester / 30% polyamide
- Not Paper Towel Bamboo Tray: Bamboo
- Dinner Napkins: 88% recycled polyester / 12% polyamide
- Beach Towels, Beach Blankets, Yoga Towels, Fitness Towels & Magna Fitness Towels: 87% recycled polyester / 13% polyamide
- Luxe Bath Towels: 87% recycled polyester / 13% polyamide
- Dog Towels, Paw Towels, Plush Dog Towels & Truffle Towels: 80% recycled polyester / 20% polyamide
- Butter Blankets: 95% recycled polyester / 5% polyamide
- Luxe Blankets: 68% recycled polyester / 32% virgin polyester
- Tablecloths, Table Runners & Placemats: 100% recycled polyester
How does each Geometry product feel?
Each Geometry product has a unique texture and feel designed for its specific use.
- Luxe Kitchen Towels: Exceptionally soft and smooth with an elevated hand feel, trusted absorbency, and a beautiful drape.
- Kitchen Tea Towels, Bar Towels & Dish Cloths: Smooth, lightweight, highly absorbent, and quick-drying.
- Bath Towels, Hand Towels & Wash Cloths: Lightweight with a soft, textured waffle feel.
- Beach Towels, Yoga Towels, Fitness Towels & Beach Blankets: Soft, lightweight, smooth, absorbent, and quick-drying.
- Tablecloths, Table Runners & Placemats: Soft, smooth, durable, and designed to resist stains.
- Luxe Bath Towels: Plush, soft, and highly absorbent with a more luxurious feel.
- Dinner Napkins: Soft and smooth with a suede-like feel.
- Dog Towels & Paw Towels: Soft, lightweight, highly absorbent, and quick-drying.
- Not Paper Towels: Soft, durable, absorbent, and designed to be washed and reused.
- Butter Blankets: Velvety-soft, lightweight, and cozy.
- Luxe Blankets: Soft, warm, and plush with a sculpted texture.
- Plush Dog Towels: Ultra-soft, plush, and highly absorbent.
Will colors look the same across different products?
Not always. Colors and prints may vary slightly depending on the material, as each fabric absorbs and displays color differently.
Can Geometry products handle heat?
No. Geometry products are not heat-resistant and should not be used as hot pads or to handle hot cookware. High heat can damage or melt the material.
How do I care for my Not Paper Towels?
Machine wash before first use and as needed. Between washes, rinse with soap and water and hang to dry.